| This scam starts with a phone call usually at your | | | | works. The caller then says, "I need to verify you |
| home. The callers do not ask for your card | | | | are in possession of your card". He'll ask you to |
| number, they already have it. By understanding | | | | "turn your card over and look for some numbers". |
| how the VISA & MasterCard Telephone | | | | There are 7 numbers; the first 4 are part of your |
| Credit Card Scam works, you'll be better | | | | card number, the next 3 are the CVV numbers |
| prepared to protect yourself or staff. | | | | that verify you are the possessor of the card. |
| The scam works like this: Person calling says, | | | | These are the numbers you sometimes use to |
| "This is (name), and I'm calling from the Security | | | | make Internet purchases to prove you have the |
| and Fraud Department at VISA. | | | | card. The caller will ask you to read the 3 |
| My Badge number is 12457. Your card has been | | | | numbers to him. After you tell the caller the 3 |
| flagged for an unusual purchase pattern, and I'm | | | | numbers, he'll say, "That is correct, I just needed |
| calling to verify. This would be on your VISA card | | | | to verify that the card has not been lost or |
| which was issued by (name of bank). Did you | | | | stolen, and that you still have your card. |
| purchase an Anti-Telemarketing Device for | | | | Do you have any other questions?" After you |
| $497.99 from a | | | | say No, the caller then thanks you and states, |
| Marketing company based in Arizona?" | | | | "Don't hesitate to call back if you do." and hangs |
| When you say "No", the caller continues with, | | | | up. |
| "Then we will be issuing a credit to your account. | | | | You actually say very little, and they never ask |
| This is a company we have been watching and | | | | for or tell you the Card number. |
| the charges range from $297 to $497, just under | | | | What the scammers want is the 3-digit PIN |
| the $500 purchase pattern that flags most cards. | | | | number on the back of the card. Don't give it to |
| Before your next statement, the credit will be | | | | them. Instead, tell them you'll call VISA or Master |
| sent to (gives you your address), is that | | | | card directly for verification of their conversation. |
| correct?" | | | | Your credit card company will never ask for |
| You say "yes". The caller continues - "I will be | | | | anything on the card as they already know the |
| starting a Fraud investigation. If you have any | | | | information since they issued the card! If you give |
| questions, you should call the 1-800 number listed | | | | the scammers your 3 Digit PIN Number, you think |
| on the back of your card and ask for Security. | | | | you're receiving a credit. However, by the time |
| You will need to refer to this Control Number. The | | | | you get your statement you'll see charges for |
| caller then gives you a 6 digit number. "Do you | | | | purchases you didn't make, and by then it's |
| need me to read it again?" | | | | almost too late or more difficult to actually file a |
| Here's the IMPORTANT part on how the scam | | | | fraud report. |