Trust and Loyalty - Employee Engagement Would Be Impossible Without Them

I recently watched a rerun of a Series 6 NCISThe upshot of the episode was that the Senator's
episode; as a rest in-between painting the stairswife had committed the murder and they both
and walking the dogs.  I was 'home alone' for ahad tried to cover it up whilst 'framing' and
few days with most of the family away in Irelandmurdering the Senator's aide, on the way.
at a wedding and visiting family plus son No2,That an ex member of the US Marine Corps and
away hiking in Bavaria.  With the place to myself,'friend' had betrayed his trust was a 'bitter pill to
plus dogs, it was an ideal time to work on theswallow' for Gibbs.   As he says at the end,
stairs, painting alternate steps so that I could get"Trust and loyalty are important."
up and down easily. For me 'Trust' is at the centre of everything that
I had to 'lock' the dogs downstairs though, aswe do together, from home to work.  It is the
smart as they are, expecting them to step onfundamental 'building block' from which families,
every other footstep would have been a bit toocommunities, teams and organisations are built
much.from.
Back to NCIS (Naval Criminal InvestigativeNo trust - No Loyalty - No Engagement!  
Service), the episode was called 'Capitol Offense'Stephen M. R. Covey in his book 'The Speed of
and involved Gibbs and the NCIS team gettingTrust' spoke about a 'trust bank account' and how
involved in the world of Washington politics withhard it was to 'deposit' into it.  In the military the
an ex-Marine Corps Officer, now Senator, turningneed to trust each other is paramount and can
to Gibbs for his help in solving the murder of amean literally 'life or death.'  At home and in
female Naval officer.business the result of a lack of trust is likely to be
The link between Gibbs and the Senator goesless dramatic at the same time still crucial to any
back to the time when they were in Desertform of successful relationship or interaction.
Storm together and Gibbs was the thenSally Bibb and Jeremy Kourdi wrote in their book;
Lieutenant's Gunnery Sergeant.  The basic story'A Question of Trust:'
being that the Senator was asking for some"Trust is a fragile commodity: slow to develop,
support from Gibbs (Gunny) during anquick and easy to destroy."
investigation of a murder. As a leader it is my experience that simple
Gibbs trusted his ex-Lieutenant and actedactions can make the greatest difference when
accordingly whilst still remaining within the law. you are trying to 'fill' the 'trust bank account.' 
The trust between the two had been built whilstBeing consistent in what you say and do; being
in The Corps and on Operations together; trustopen, honest and humble in your interactions with
that takes a long time to build and is not easilyothers are but a few characteristics that come to
given.mind.
Quick Note: If you have not seen this episode andA question: "What are you specifically doing that is
you don't want the ending spoilt, skip the nextsuccessfully developing this 'fragile commodity' of
couple of paragraphs:trust in your team or organisation?