| 1. What is ClickBank's return policy? | | | | 3. What is ClickBank's cancellation policy for |
| Grab A Copy Click here | | | | recurring billing products? |
| Our official return policy for all ClickBank products | | | | Grab A Copy Click here |
| is as follows: | | | | The customer may cancel their recurring billing |
| ClickBank will, at its discretion, allow for the return | | | | subscription products at any time. |
| or replacement of any defective product within | | | | 4. What is the difference between a refund and a |
| 60 days from the date of purchase. For recurring | | | | cancellation? |
| billing products, returns for more than one | | | | If a customer requests a refund, the money for |
| payment may be provided if requested within the | | | | the requested transaction is refunded back to the |
| standard 60 day return period. After 60 days all | | | | customer. If the refund is for a recurring billing |
| sales are final. | | | | product, then the return policy allows for the |
| 2. Do any ClickBank products have a different | | | | most recent payment to be returned. Multiple |
| return policy? | | | | payment returns can be provided as long as they |
| Our vendors are not permitted to make any | | | | are within the standard 60 day return period. A |
| guarantee that conflicts with our return policy. | | | | refund on a recurring billing product will also result |
| However, we have an enormous inventory of | | | | in a cancellation. |
| products and it can be difficult to monitor all of | | | | If customers request a cancellation for their |
| them all the time. If you find a product with any | | | | recurring billing product no future rebills will be |
| warranty that conflicts with our return policy, | | | | charged to their account. Keep in mind, a |
| please bring it to our attention so that we can | | | | cancellation will not generate a refund - it will only |
| take corrective action. | | | | stop any future rebills. |