The Hagmann Report, Order Processing | Returns | Exchanges

Processing & Shipping

We are committed to processing your order as soon as it is received. Please allow 2-3 days for processing. 

All orders are shipped using one of the major shipping providers, including USPS, Fedex, and UPS.  Using multiple providers allows us to select the best delivery service for your individual order.

All shipping costs are non-refundable.

For Exchanges and Returns

For merchandise to be eligible for return or exchange, items must be unused and its original condition unless there was a manufacturer defect.

You must start the return or exchange process within 10 days of receipt. Please email orders@hagmannpi.com with order number and reason for return or exchange.

Exchanges

Please email us at orders@hagmannpi.com for return instructions.
Customer is responsible for all shipping costs unless there was an error with your order.

Returns

If you are not satisfied with your order, we will gladly refund your order to the original method of payment (minus any shipping costs.)  Customer is responsible for all shipping costs. 

Order Cancellation

You may request order cancellation at orders@hagmannpi.com. If your order has not been processed, we will cancel your order at no charge.  Please include order number in your request.

Questions?

If you still have questions, you can reach us at orders@hagmannpi.com.

You can also mail us at:
Hagmann Investigative Services Inc
PO Box 9534
Erie, Pa 16505